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Customer service is of paramount importance to us at the BargainBoards.co.uk snowboard, ski and surf shop. We want to give 100% satisfaction both before you buy and with our after sales service. We want you to have a great shopping experience and the most snowboarding fun on the right gear at the right price. Please tell us what you think of us....
PLEASE LEAVE YOUR FEEDBACK HERE
"The web site is one of the best around.. easy to navigate around,very informative about the items especially with the staffs recommendations, and packed full of useful tips and advise. At the shop it is even better, the staff are helpful and knowledgable and keen to impart their knowledge to you, so when they tell you some info you know it comes from people who know a lot about boarding and aren't blagging it or looking down on you if you're a novice like me .. "Andrew Cook
"Found staff really helpful in advise on making my decision on what item was best to purchase and service was great, if only royal mail next day special delivery had actually arrived when it should have! However lady that I spoke to to find out special delivery parcel number was very helpful and didn't grumble at having to run to warhouse to find out what it was. " Rachel O'Malley
"Such speedy delivery, and this was around the Christmas period! plus the cheapest shipping of all the skate sites I looked at :D
Super stokeddddddd" Suzanne Couszins
"Thanks for message. Good arrived very promptly, greatfully received for Xmas by my son who is currently away skiing.
so thanks for the great service.."Claire Beever
"Just had to thank you on your excellect service. I ordered snow boots for my 4 year old grandson yesterday and they were delivered today. Thanks again for such a prompt service. "Carole Anderson
"Having placed my order for the Ladies L1 forcefield body armour late Sunday afternoon, I have just received it. Just wanted to say that I am suitably impressed with the service you offered - serioulsy prompt response to my email enquiry regarding sizing of the armour and the fact I have it in my hands less than 2 working days after order! Brilliant." Lucy
"Just received some snow boots ordered yesterday by special delivery and would like to say how delighted I am with the quality of the boots and the service received. Your communication and service has been first class !! Will highly recommend your company to others." K. Tweddle (Durham UK)
"Having placed my order for the Ladies L1 forcefield body armour late Sunday afternoon, I have just received it. Just wanted to say that I am suitably impressed with the service you offered - serioulsy prompt response to my email enquiry regarding sizing of the armour and the fact I have it in my hands less than 2 working days after order! Brilliant." Lucy
"Service was excellent and the best price I could find on the internet!" Thomas Lancaster
"Staff attitude is great any question happily answered without an issue.
Will use and recommend you again." John Kerrison
"Placed my order by phone, operator very helpful. E-mail correspondence good and when the item was not suitable refund was made in a timely manner with good communication. I will definately use your store again." Aileen Grimmer
"I was very impressed with the service. My purchase was dispatched the next day and arrived the following day! - Despite any possible Christmas delays.
The back protector was very impressive too and should help to keep my son safe!" Janet Dufton
"Item arrived after short delay due to postal strike. I had sent an email to customer services and found the reply to be speedy, polite and helpful.
Would definitely consider using BargainBoards again! " Claire Edwards
"Purchased Burton Baker golves and Bolle goggles..both products were awesome and arrived the next day.
BargainBoards couldnt get any better!! " Kevin Hayes
"Many thanks for my jacket it arrived today! I'm very impressed with jacket and delivery" Denise Mackay
"A superb service and a cracking bargain! I bought a used snowboard, new bindings and new boots - it was a fantastic deal and was delivered very quickly! " Andrew Crowe
" love using you guys. Always smooth and stress free. The website is good, and i can always find something to buy (unfortunately for my credit card!!) " Sarah James
"Excellent prompt service at what is easily your busiest time. Couldn't ask for more." craig wilson
"ordered via the old website - but the new one looks pretty cool.
Ordering easy and delivery v prompt - thanks!" Dick Vardy
"Excellent service, quick, no problems, no hastle. Very pleased with the product." Nick Graham-Smith
"I'm impressed with the promptness of delivery, keep it up" Jae Lee
"Super speedy service as always, nowhere better to buy your equipment" paula burchett
"good service, with easy to use website and quick delivery with the goods in great condition at a good price. nice ooooooooone" andy hewitt
"BB had the goggles I had spent years trying to find, more flexible grey frame Dragon DX's to fit my wide flat face. They were half price too!
Great service, I picked them up from the depot/store in Hemel the day after I ordered them." Mark Pope
"A fast and reliable service. Great prices on certain items! Pleased with the overall package." Kris Copeland
"Hi!
I have to say I was very happy when I got my package. I had a worry that does it come at all since following where it was or goes next was pretty hard. But luckily there wasn't any problems.
I prefer the updated version of the page more than what it was before.. It's much more easier and better looking" Pinja Jylhänlehto
"No Problems, You supplied the Forcefield body armour I ordered correctly and on time. There was however an issue with an error in the way the armour was marked for correct placement, and you delt with this in a satisfactory manner." Dave Butt
"Excellent service!!
I could not believe how quickly the article was delivered.
I will certainly use BargainBoards again as the whole family is into winter sports both boarding and skiing" Brian Poyser
"Everything went fine! Very Qick Shipping to germany. Nice shop! go on with the great work."
Christian Hiepler
"I was very impresed with the speed of delivery and would recommend your shop to friends"
steven boden
"Many thanks for the quick delivery of my order. Also, your reassuring communications during the order/delivery process. Your website looks good, cool and fresh. But how about some other colours in there apart from the blue and green. It is easy to navigate around it. I'll definitely revisit the site sometime." Rob Ollerton
"I had to write to praise you guys. I ordered a ski helmet last week, and got a good helmet (which fits perfectly BTW) delivered very quickly after great communications. Well done for your top service. I will shop with you again without doubt." Mike Walters
"service was great as always and the goods perfect. Delivery time was speedy and great to receive offer emails." Richard Strange
"I received my order very fast and am very happy with my purchase. Since I'm in Bulgaria, I had to additionally communicate with your staff regarding the delivery. They were very helpful and fast responding. Will definitely order from your site again!" Kiril Iliev
"I have ordered many items on the internet from many different sources but the personal help and advice given by the guys at BargainBoards has been incredible. Fast, reliable and friendly no quibble service every single time.
Thank you once again and have a great Christmas." Paula burchett
"excellent bag, well worth the money. buy one!" Alasdair Hill
"everything was spot on thank you" Warwick Roberts
"The website is easy to navigate and the goods I ordered were received quickly. Would certainly recommend to others." TRUDIE GARTHWAITE
"A very efficient and super fast service.
Quality products with no problems.
Highly recommend." Louise Docker
"Hello, yep bought a few things recently, been really impressed with service and speed and as a result made more purchases from you guys. Had a problem with the goggle clip being missing on my new Bern helmet, rang you up and you dispatched one straight away and I received it the next day. For me, service is everything, if I'm happy with that (and you have the products in stock!) then I will always buy from the same suppliers as I know the service I'll receive. New website is better than the last one, easier to find and narrow down products. Overall, good job guys, keep it and I'll keep spending money (even bought a chrimbo present from you!)" Andrew Sephton
"Great product and price, quick delivery" Bob Ashmore
"I did not receive my purchase straight away, infact it took 10 days to come first class recorded. The staff were really helpful when I contacted them and gave me all the tracking numbers so I could look in to it. The postman finally came with it and said the delay had been due to him being on holiday - crazy - obviously no other postman to deliver in the meantime. I thought Bargain Boards staff were very helpful during the time I hadnt received the goods. " Julia Dekker
"Can I just thank you, I think it is Craig, for all your trouble in getting the snowboard bag to Peter in time for his holiday. What a saga over three weeks but I am so grateful that you stepped in at the eleventh hour and sorted it all out. Peter is thrilled with the bag, exactly what he wanted, an early Christmas present. I am so relieved as I was very disappointed that he may not have got it in time. We will certainly use your company again, what excellent customer service. I wish you all the best with the run up and rush of Christmas. Thank you for making our order a priority with all you had to do. It is most appreciated." Rosie Marshall
"Great service yet again from BargainBoards - and I like the new website design!" Tony Ruddock
"I have used Bargin boards on several ocassions and the service i have received has always been first class. Fantastic prices, excellent selection and speedy dispatch. " William Scanes
"A big thanks for some good advice and a prompt service. I will be returning before the seasons out." thomas young
"Good selection of stuff at reasonable prices. Just one small mess up with helmet sizes was easily sorted - I'd recommend the site. " Kevin Sharpe
"Can't say how helpful you guys were. A prompt responce to my order but even though the board i ordered was sold out Craig was really helpful and sent me some suggestions as soon as I called him. As soon as I picked my board it was with me the next day. I work in customer service and would gladly do business with you guys again." ashleigh donovan
"The web site was good.
I made several purchases at the same time but unfortunately, items I ordered 2 of only came supplied as 1. I dropped you an email and it was recitifed immediately. So overall, I was pleased with the service." Hugh Jones
"Fast, efficient and well packaged thanks." Andrew Laycock
"Excellant service, product and price which is why I use you season after season. Another new board next year me think!!!!!!!!. " Mark Saunders
"very good service, def use again!" emma whittaker
"i think your service is very good you gave me accurate usefull imformation and when i perchaced my item the delivery was promt " John O Sullivan
"Hi guys - just to let you know I ordered a snowboard online from you (after MUCH Internet trawling). Not only is the board excellent quality/price, but it's just been delivered less than 24 hours after ordering. Now that's what I call service! Many thanks - I'll be recommending you for sure! " jane Henderson
"JESUS ! You guys certainly had your Weetabix yesterday!! I ordered something on line gone 6pm and it arrived here with me by 10am!!! What the Fu@* That was FAST people seriously!! Keep up the good work!! Loving the new site too!! :) " Michelle Clayton
"Very good service. I ended up returning the item (did not fit), which was processed promptly. Alex Simm
"Service was excellent and the item arrived very quickly, all round everything was very good." Stephen Blackwell
"This is the 4th item i have purchased from bargain boards.
Your selection of products are great and delivery fast.
The old website had some issues with speed but i believe the new site has fixed this.
Its a great site that i have recomended to friends." Adam Wilkinson
"I am very happy with the service, thank you. I was well informed every step of the way and my order was packed and dispatched very fast!! Thank you!" Sara Benz
"Just wanted to say how much better the new site looks. I'll be popping by again to buy some Rome stuff. " Jonathon Dixon
"sweet web shopping speedy delivery will be shopping here again" alan wilkinson
"I was very pleased with my purchase! I found the Kask beanie through a google search. You guys had the one I wanted and was so excited that you ship to the US! Very easy to navigate around and make the purchase! The Kask beanie showed up about a week later - excellent service & experience!!!" Thomas E McIntyre
"Arrived very early, very happy with the price and service! Will come to this site first in future to browse for all my boarding needs." Dale Emery
"Hey Guys, absolutely loving the new site and also absolutely loving the service provided. Keep up the good work and don’t change anything, unless you putting the prices down then you can. Much love," Joed Campbell-Gillies
"your online service is pretty good fast and efficent and thats what is needed ok cheers guys and galls" Paul mc roberts
"Amazingly quick dispatch of the monster ski bag. Using it to transport car rims before using it for its original use! "Alastair Brunton
"Cheers you guys you've been ace couldn't ask for a better service" Merchant James
"Great service, as I have had on each order placed! Many thanks "Vincent Holt
"I got my product on time and i was really impressed. i recommended the site to another friend who also got his boots from bargain boards too." Ademola Aderibigbe
"Excellent service, very pleased with my purchase.
I will definitely be using barginboards again." Rob Letheren
"I have been using bargain boards for 4 years now and had no problems what so ever. its cheap all good quality ive never had any damaged goods or reason to send items back , and would continue to use you and have recomended you to my friends. keep up the good work .
one happy boarder" Paul Mckee
"Really good service, and good products.
My complaint was dealt with excellent quick cusdtomer service " Natasha Taylor
"Excellent advice and super speedy delivery! Can't wait to ride my new Option Signature! Ow.. and the missus is uber pleased with her new Roxy Sugah's! Keep up the good work guys!" Mark Geurts
"I have used BargainBoards on many occasions, and they have never failed to produce the goods. Whether it has been for work or the family, they have all you need for your winter sports needs. Many thanks" Rob Smith
"Actually really impressed with the service at Bargainboard, I wanted a new helmet before my weekly park session at the snow dome on fridays. I ordered it on the sunday and it arrived tuesday morning. Also they had a much more comprehensive selection safty gear than other uk online snow sport stores.
Thanks" Guy Elson
"loved the beanies and the delivery was great i'll defo be buying again soon" Austin Saunders
"i bought ski trousers for my son for snowboarding. They are great and well worth the money i paid.
Thank You. " Monica Gillan
"Arrived very quickly and as described - no problems at all." Philip Nicholls
"Thanks for the quick delivery,love the board,its all perfect!" Simon Laxton
"Just thought i would email you to say thank you for getting the Northwave boots for me. they arrived with me on tuesday and i am very happy with them.
Thank you again and keep up the good work."James Baldwin
"My experience was a wholly positive one, and John was very helpful. Thank you. I will absolutely use the company again. " Marie Lyvie De Haan
"service was great. web site neads a new colour not blue it dosnt look interesting enough.products all are great and service is awsome" keith baker
"This site does what it say's on the tin! Friendly staff + great gear + fast delivery service = big smiles on happy faces - Stay Cool. 'Many Thanks to you all @ BARGAINBOARDS!" steven lee waugh
"Excellent service all round!" Philip Hole
"good product, fast service, very user friendly web sight, thanks very much" laurence vivian
"All round excellent service and advice.
Spoke with John who offered excellent advice and promptly replied to any questions asked.
An all round pleasurable shopping experience.
Couldn't be improved!!! Delivery was very fast and the prices unbeatable! Great offers too! (saved a hefty amount as I bought 2 Boards, 2 sets of bindings and 2 bags!)
Keep up the Good Work,"
Martin Bull
"Just to thank you for the refund and the safe arrival of the wakeskate within 48 hours of my order.
The skate shall be getting its first run this weekend hopefully and I shall take great delight in passing on your name at the boat club I am a member of,hopefully this should lead to a bit of extra well deserved custom for you.
Please carry on making your customers feel important and giving them excellent customer care as you did with me.
No doubt I shall be shopping with you again soon ( fancying a pair of skiis but I can`t ski yet! )" Lisa Pashly
" Just a quick note to say thank you very much for an absolutely excellent shopping experience with yourself. Fast, friendly, extremely helpful & wickedly efficient. My gear arrived on the following day (Wednesday last week) and everything is better than expected. The suit fits perfectly and I couldn't be more pleased. I will certainly be recommending you to all my friends and using you again in the not too distant future. Once again, my sincerest thanks." Julian Thomas.
"Paul, thank you for your effort and can you pass my thanks on to SP? Much appreciated excellent customer care. It's a rare thing" Alexander S.
"I would like to recommend BargainBoards.co.uk as a good and reliable provider of high quality products. There are some risks regarding online purchasing - you might choose the product that is not suitable for you, you can choose incompatible products, etc. BargainBoards.co.uk consultant Paul has clarified all the aspects and helped me to choose the snowboard with all the accessories that I am really happy with." Gytis
"Hi, I've just purchased a surfboard and some other items on your website(order number B396588), and i'd just like to say how straight forward and helpful your site is. I went on loads of sites, and yours was by far the best! I'm definitely going to spread the word! Looking forward to getting back out there, after a couple of years out!! Cheers," Greg Gilkes.
"Got my Drake DF2 board through less than 24 hours after ordering it, pretty impressive... Awesome board, awesome price, i'll be back." Max
"Great Helmet and good price and it probably helped my wife from knocking herself unconcious on a steep black run on the third day! Would like the chin guard to match the Sonic helmet if they become avaliable to order!" Stewart
"Good price and speedy delivery. Would definitely buy something from BargainBoards again! " James
"A quick note to say we received the boards on Tuesday - everything was in order. We're delighted with the transaction and would recommend bargainboards to anyone.
Looking forward to doing business again in the future.Best regards
Kieran McCarthy"
"Hi, Yesterday I ordered some forcefield impact shorts at around 1.00pm ish. I received then today at approx. 10.00am. May I just say how fantastic the service was and how eeficiently you dealt with my order. These are not for skiing but to go under my motorbilke leathers for added protection. I will certainly pass on your details to my fellow bikers should they ask. Once again thanks for the prompt service". Best regards Neil
"Thankyou for the support and the immediate response from your team, Your price match really does work!!" Mike
"Thanks for the board, prompt delivery, liked the bag as well. Had loads of fun on the board in Yllas in Finland. Roll on next year!!" Ian
"Thanks for your normal great service at the cheapest price, "Nuth Said". Sandy
"Big order, arrived next day, well packed and no mistakes. Excellent, big thanks." Wes
"I just wanted to say a big thank you for your help/advise on choosing a board. It was a great help, I went for the Option Signature board in the end." Mark
"Hi Just wanted to say that I'm very impressed by your website and delivery service. My order arrived in my office this morning before I had even noticed the e-mail about it having been despatched! The only trouble was that then my workmates made me model the helmet... :-)" Thank you Linda P
"Demon snowboard bag delivered the next day- big enough to fit a body in- tried but security wouldn't let us through !" Lauren
"Just wanted to say thanks for my Salice Glasses, Ordered yesterday and arrived today, Absolutely chuffed with them." Cheers Barrie
"Just wanted to say thanks for my Salice Glasses, Ordered yesterday and arrived today, Absolutely chuffed with them." Cheers Barrie
"Hi, Just a note to say thank you for the Anon Realm goggles, ordered yesterday, delivered this morning. Excellent service." Regards Adrianm
"Just to say thanks for your super speedy delivery and excellent value goods. I ordered some kids snow boots and mits mid afternoon friday on the 2nd classs option and they arrived Saturday morning. Will definitly reccommend Bargain boards." Abi
"Hi guys great service, speedy delivery love the mitts will definately be back in the future!!!" Nathan
"To The Team at BargainBoards.co.uk , arrived at my door today the 22 of January 2009, in pristine condition with an exact fit. Thank you very much for the excellent communication through email and the very quick shipping. I will definitely spread the news to buy from you guys. Thank you very much. Sincerely, Jason D. Burton USA
"Heroes! Best service ive ever experianced online. Speaking with you on the phone was immensely helpful put order in at approximatly 15.30pm dispathced within 2 hours!!!! Amazing Thanks SO SO much." Tristan
"Hi guys, ijust wanted to say thanks for sending out my order so quickly. The products are great and the service was fantastic, keeping me posted along the way. I'll be recommending the site to my boarding mates. Thanx" Kim
"This is my third snowboard ordered from you guys and im starting to take the quality of service for granted now, thanks very much!" Andy
"Fantastic Prices and unbelievable delivery. Thanks" DG
"I just wanted to say a big thankyou to all you guys at bargainboards. I just bought my first ever brand new board (+ boots, bindings etc) from you and was very impressed with the whole process and level of service. The online ordering procedure was well set up and easy for a non-geek like me to navigate through. Thanks again, merry xmas and i'm off to france to test my new 'baby' out!" Richard
"Thank you for my bindings, I got them this morning. Your service and mail updates have been excellent. I will definitely use you again."
Lloyd
"waowzers! just placed an order on the website. what amazing deals! why did i not know about you guys sooner? great site! i look forward to getting my goodies tomorrow!" Amy
"Many thanks for your help, I have been very impressed with your customer service and will continue to shop with you and recommend you to my friends" Annie
"Thank you very much, I really appreciate your help. Best customer service I have received in a long time." Jane Llewellyn
"Don't worry, I can imagine that you are snowed under (Forgive the pun!).Thanks for all your support and help. It is nice to deal with a company that actually follows through on their promises and takes care of their customers" Chris
"Thanks Adam. I appreciate you letting me know and would like to say that I am extremely happy with the way my orders/returns have been dealt with. I would also like to add that Paul’s attentiveness and patience have been a welcome change from the difficulties that can happen when dealing with an online provider.Thank you and keep up the excellent work",
Colin
"Paul, Received the skis today, thank you very much for speedy delivery and the price match, excellent service", Best Regards Chrissy
"Hi Paul,
Just wanted to say thanks. I got the boots last week, and I took them out on the slopes today at Kokusai Mountain, Sapporo, Japan. They fit really well, it was really comfortable riding in them today, so thanks for your advice about sizing! Thanks for all your help getting them over here too, great service".
Cheers,
Alex
"Thank you getting back to me so soon i have just received my order thank you i am very impressed by your company and hope to be ordering from you in the near future".
thanks
Nick Williams
"Hi Guys, I just wanted to send you a quick thank you message. You have provided me with great service both times that I have used your site. I ordered a boarding coat on Sunday and it arrived on Tuesday, I was amased. Keep up this amasing quality of service on great products. Thanks again, Jamie
"Morning, I would like to thank you and Northwave for your speedy response regarding my snapped lace guide.I am very pleased with the out come and would like to assure you that I will be using your web site again for future snow boarding products." Paul
"Just a quick note to say order recieved last week and I am pleased with everything ordered. Despite the confusion - great product, great prices and deliverd well. Credit were credit is due! Thanks - cant wait for the season ahead!" Russell
"Just wanted to say thank you and let you know the goods have turned up today. NOW THAT’S FANTASTIC SERVICE!!" Richard
"Outstanding service. You guys are definitely keep me as a customer, Thanks a heap," Lyndon
"Cheers for refunding the bag. Just wanted to let you guys know my board etc. arrived this morning at 11:30, that's less than two full days after ordering it. I am going to be recommending your website to anyone and everyone who asks about my board, indeed, I have already been doing so. Thank you for the perfect web shopping experience." Evan
"My Flow M9's arrived today, just wanted to say Thanks for the great product and service, can't wait to try them out, Cheers" Karl
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